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FAQs

Where is your store located?
Our store is located on the Widest Main Street in the US! 

908 Iowa Ave.
Onawa, Iowa 51040

What are your hours of operation?
We're open Wednesday 10-3:00

Thursday 10:00-5:00

Friday 10:00-5:00

Saturday 10:00-2:00

We will also host private parties if you have a group you want to bring in!  Just give us a call!


How can I contact you?
The best way to contact our customer service team is by emailing them. If you have any questions or concerns, you can reach us at shopdressdiva@gmail.com or call/text  712-431-6993

Can I get on your email list?
Yes! We send out weekly emails of new arrivals and sales! Just scroll down to the bottom of the website – you'll see a box to enter in your email address.

Are all of your items on your website in-store too?
Yes!  If you see something you like, but want to try it on, come in the store!  We try to keep all of our items online and in store.  Also, with that being said, when we are sold out online, we are also sold out of that item in store. 

Do you ship worldwide?
We currently only ship within the United Sates. We are working with our shipping company on shipping internationally.


How do I return something that I bought online and am I allowed to return sale items?
Sale items are final sale and are non-returnable. 

We hope that you love your purchase today, however, if for some reason you need to return an item, you may do so within 14 days of purchase (excluding final sale items) for STORE CREDIT ONLY. Returned items must be in NEW condition, returned items MUST BE: UNWORN, unwashed, unaltered, in the same condition it was shipped/purchased in, and with original tags still attached. Items must also be odor free. All clearance items are final sale.

RETURN BY MAIL:
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All packages from online orders can be returned to the store at: 908 Iowa Ave, Onawa, Iowa 51040. 
All shipping costs must be paid by the customer. We recommend using a traceable carrier. Please email us at  
shopdressdiva@gmail.com
to inform us about the return.